Selective custom software

Custom Internal Systems

Custom scope, commonly beginning around $15,000 · Typically 6–16+ weeks depending on complexity

Discuss a Custom System

Justified when

→ The workflow is stable and valuable
→ Existing tools create awkward workarounds
→ A proprietary interface materially improves operations
→ Sensitive access, roles, and reporting need careful control

Not justified when

→ A standard CRM or form builder solves it
→ The process changes every week
→ The goal is cloning a major SaaS cheaply
→ There is no owner for the workflow

Common systems

→ Owner dashboards
→ Custom CRMs
→ Service portals
→ Reporting systems
→ Customer-facing portals
→ Document review and generation systems
→ Operations platforms
→ Controlled AI-assisted internal tools

Ownership and handoff

→ Client receives agreed application and deliverables
→ Infrastructure, hosting, API usage, and licenses are defined
→ Source-code transfer or repo access depends on agreement
→ Ongoing support is separate unless included
→ Delmarva.ai reusable frameworks remain Delmarva.ai property unless assigned